About Us
About Neil's Luggage Store
Neil's Luggage Store was built on a simple idea: British travellers deserve access to premium luggage without the premium confusion. As an authorised UK retailer, we stock only the brands we trust — so you can travel with confidence, every trip.
Our Story
Welcome to Neil's Luggage Store, your trusted partner for premium luggage and travel accessories in the United Kingdom. Founded with a passion for travel and a commitment to quality, we've dedicated ourselves to helping travellers find the perfect luggage for every journey.
Since launching in 2025, we've been on a mission to make quality luggage accessible to UK travellers without the premium high-street markup. We believe that great luggage shouldn't break the bank, and every traveller deserves reliable, stylish bags that last.
Authorised Kono Retailer
Neil's Luggage Store is an official authorised retailer for Kono luggage products. We are proud to offer genuine Kono products backed by full manufacturer warranties and support. All Kono products sold through our store are authentic and sourced directly through our authorised partnership, ensuring you receive the quality and reliability that Kono is known for.
Why Choose Neil's Luggage Store?
UK-Based Business: We're a proudly British business, operating from the UK and serving customers across the country and internationally. When you shop with us, you're supporting a local UK entrepreneur.
Expertly Curated Selection: Every product in our collection has been carefully selected to meet UK airline requirements and traveller needs. We focus on quality, durability, and value for money.
Competitive Pricing: We work directly with trusted suppliers to bring you premium luggage at prices that beat major high-street retailers. No inflated markups—just fair pricing.
Customer-First Service: Your satisfaction is our priority. We're here to answer questions, provide advice, and ensure your shopping experience is smooth from browsing to delivery.
What We Stand For
Quality: We only stock luggage and accessories that meet our high standards for durability and functionality.
Transparency: Clear pricing, honest product descriptions, and straightforward policies—no hidden surprises.
Trust: Secure checkout, reliable delivery, and a 14-day return policy so you can shop with confidence.
Passion for Travel: We're travellers ourselves, and we understand what you need for stress-free journeys.
Get in Touch
Have questions about our products or need help choosing the right luggage? We're here to help!
Email: support@neils-luggage-store.co.uk
Phone: +44 7459 083267
Business Hours: Monday-Friday 9am-6 pm, Saturday 10am-4 pm GMT
Contact us today and let us help you find your perfect travel companion.
✓ UK-Based Business | ✓ Secure Checkout | ✓ 14-Day Returns | ✓ Quality Guaranteed
Meet the Founder
Want to know the person behind Neil's Luggage Store? Read Neil's founder story and find out why he started the business and what drives him every day.